Effortless Automation for Customer Outreach
Why waste time on manual updates when you can automate them? With Mailchimp integration, TicketGo instantly sends ticket creation, and user creation, ensuring real-time engagement with customers. Say goodbye to follow-up delays—your customers receive timely updates while your team focuses on delivering exceptional support.
Personalized Customer Experiences with Segmented Campaigns
Make every interaction count by syncing customer data from TicketGo to Mailchimp. Create dynamic email lists based on ticket history, user activity, and engagement patterns, enabling hyper-targeted marketing campaigns. Whether it’s sending exclusive offers to frequent support users or re-engaging inactive customers, Mailchimp helps you craft meaningful connections that drive results.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Customer Login
The TicketGo customer login module provides users with a seamless and secure way to access their accounts. With just an email and password, customers can log in and manage their support tickets effortlessly.
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Tags
Adding and managing tags is simple. Agents can create, edit, or remove tags as needed. You can assign tags when creating a ticket or update them later if necessary. If your business process changes, you can easily modify tags to keep everything up to date. Color-coded tags make it even easier to recognize different types of tickets at a glance, improving the way you handle support requests.
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Msg91
The MSG91 integration in TicketGo enables businesses to automate SMS notifications for various ticketing events, ensuring that all stakeholders—including customers, agents, and admins—receive timely updates. With this integration, businesses can enhance customer support efficiency, improve communication flow, and keep everyone informed in real time. By leveraging MSG91’s powerful messaging platform, TicketGo users can streamline their processes and offer superior customer service through SMS alerts, reducing response times and improving overall ticket management.
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Bulk SMS
The Bulk SMS module in TicketGo helps businesses send quick updates to customers. Whether it’s ticket confirmations, status updates, or important announcements, automated SMS ensures that messages are sent on time. This reduces the need for manual follow-ups and keeps customers informed effortlessly.
View More1 review for Mailchimp – TicketGo Add-On
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
The workflow improvements were apparent almost immediately after implementation