Name: Ticket Number - TicketGo Add-On - WorkDo.io
Brand: TicketGo Add-Ons
Price: 9.00 USD
Availability: InStock

Beyond functionality, the Ticket Number module offers an opportunity to enhance your brand identity. You can tailor the ticket numbering system to align with your business's style or terminology, further professionalizing the support experience. Custom ticket numbers also provide a sense of consistency and reliability, which can be an important touchpoint for customer satisfaction.

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STRONG BRAND

Customizable Ticket Number Format

The Ticket Number module in TicketGo gives administrators full control over the format of ticket numbers. You can create a customized system that fits your business needs, such as sequential numbering, date-based identifiers, or a combination of both. This flexibility allows businesses to implement a ticketing structure that suits their workflow, helping to organize and track tickets efficiently.

Consistent and Clear Identification

The ticket number is displayed consistently across the TicketGo platform, ensuring that both customers and agents can reference it at any point in the support process. Whether on the ticket creation page, the ticket details view, or while communicating with the customer, the unique number helps provide clear and consistent identification of each ticket, making interactions smoother and more organized

Visibility for Customers and Admins

With the customizable ticket number in place, it is visible to both customers and admins. When customers submit a ticket, they immediately receive a unique ticket number that they can use to track and reference their request. For admins, the ticket number appears prominently on the ticket page, making it easy to locate and manage the ticket within the system.

Streamlined Ticket Management

By customizing ticket numbers, businesses can streamline the management of support tickets. For larger teams or high-volume businesses, having a uniform ticket numbering system simplifies tracking and prioritization. Admins can easily categorize and search for tickets based on the defined format, ensuring that requests are handled efficiently and nothing gets lost in the process.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Customer Login

The TicketGo customer login module provides users with a seamless and secure way to access their accounts. With just an email and password, customers can log in and manage their support tickets effortlessly.

Zendesk

Enhance your customer support with TicketGo’s Zendesk integration. Manage customer inquiries efficiently while leveraging Zendesk’s advanced helpdesk tools. Sync your tickets, automate workflows, and provide efficient communication—all from a single, intuitive dashboard.

Mailchimp

Transform the way you communicate with customers by integrating Mailchimp with TicketGo. This powerful add-on bridges the gap between customer support and email marketing, ensuring that every ticket interaction is an opportunity to engage, inform, and build lasting relationships. From automated ticket notifications to personalized follow-ups, Mailchimp integration keeps your customers in the loop while enhancing your brand’s communication strategy.

Zapier

Zapier is a workflow automation platform that connects TicketGo with thousands of popular applications such as Slack, Trello, Google Sheets, HubSpot, and more. With just a few clicks, you can automate workflows, eliminate repetitive tasks, and enhance overall efficiency in your support operations.

WorkDo’s eCommerce package offers you a secure, “sales-ready” online store. It brings together all the essential components—from design to payment processing—giving you a head start in your eCommerce venture. Each store is built using Laravel, a reliable PHP framework that speeds up development while enhancing security and performance. Additionally, with the accompanying mobile app, you and your team can manage the store on the go. What’s more, since the app works for both you and your customers, it helps you reach a wider audience. Unlike popular eCommerce platforms, WorkDo doesn’t bind you to any restrictive terms or recurring fees. You have full control over hosting, payment gateways, and the store’s appearance. And if there's a feature you need that isn't included, just reach out—we're happy to discuss customization options.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

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Ticket Number – TicketGo Add-On