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Save Chat – TicketGo Add-On

(1 Sales)
  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    14 July 2025

  • Published:

    04 March 2025

$29
STRONG BRAND

Quick Access Anytime

Once a chat is saved, it remains easily accessible for future reference. This means you don’t have to waste time searching for past conversations—just go to your saved chats and find the information you need instantly. Whether you’re looking for a specific customer query or a key decision made during a conversation, SaveChat helps you retrieve it quickly. This not only saves time but also improves efficiency by keeping all important messages in one place.

Save Chat – TicketGo Add-On
Save Chat – TicketGo Add-On

Smooth Team Collaboration

SaveChat also benefits teamwork by allowing multiple team members to access saved conversations. If a team member needs context on a customer interaction, they can simply check the bookmarked chats instead of asking for updates. This reduces miscommunication and makes collaboration smoother, as everyone has access to the same important information. It also ensures continuity in customer support, even if different agents handle the same ticket at different times.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

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Save Reply

Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.

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Chat Pin – TicketGo Add-On

Chat Pin

The ChatPin module in TicketGo provides a straightforward way to prioritize and highlight important conversations within the system. By enabling this feature, users can pin specific conversations to the top of the list, ensuring that high-priority tickets or urgent discussions are always visible and easily accessible. This helps teams stay organized and focused on the most important conversations, preventing them from being overlooked among others. The ChatPin module is a simple yet effective tool for managing workflows and ensuring that critical issues are addressed in a timely manner.

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Reports – TicketGo Add-On

Reports

Transform your platform into a powerful analytics platform that tracks tickets, agents, customers, and satisfaction levels.

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Instagram Chat – TicketGo Add-On

Instagram Chat

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.

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Contact Us for Support :

Item support includes:

  • Answer pre-sale questions or query
  • Answering technical questions about item's features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Free Installation services in some cases

However, item support does not include:

  • Customization services