The Repair Management System is a comprehensive solution designed to streamline the entire repair lifecycle from order requests to part tracking, technician assignments, invoicing, payments, and warranty handling. It provides a centralized platform that simplifies communication between departments, reduces downtime, and improves transparency across repair operations. With real-time tracking and automated workflows, businesses can efficiently manage customer requests, allocate resources, and maintain detailed service histories. The system also ensures accurate cost estimation, better inventory utilization, and stronger accountability through audit-ready records.
Repair Management System
- Repair Order Management
- Parts & Components Tracking
- Technician Assignment & Workflow
- Invoice & Payment Handling
- Movement History Tracking
- Warranty Management
- Status Lifecycle Control
- Real-Time Cost Calculation
Repair Order Requests
The system allows you to create detailed repair orders by capturing essential information, including product details, customer information, assigned technician, and important dates. Each order follows a structured status workflow from pending through repair stages, testing phases, to completion or cancellation. Users can efficiently manage the entire repair lifecycle with quick actions to start repairs, add required parts, mark completion, or handle irreparable cases, providing complete control and flexibility over each repair case.
- Create and manage repair orders efficiently
- Assign technicians and set expiry dates
- Track repair lifecycle with status updates
- Multi-status workflow from start to invoice creation
Parts & Components Management
Manage all repair-related components efficiently by selecting relevant product or service parts from your inventory. Once a part is selected, its price, applicable taxes, and discounts are automatically populated from the system database. Simply enter the required quantity, and the system calculates the total cost instantly, ensuring accurate billing and proper inventory tracking while eliminating manual calculation errors.
- Add multiple parts per repair order
- Auto-fill pricing, tax, and discount details
- Real-time calculation of part totals
- Seamless integration with inventory and billing
Repair Billing & Payments
Streamline your repair billing process with automated invoice generation that includes detailed repair charges, parts costs, taxes, and total amounts. The system supports flexible payment options, allowing you to record partial payments, full settlements, or multiple payment installments. Track payment status in real-time with clear indicators for pending, partially paid, and fully paid invoices, helping you maintain accurate financial records and improve cash flow management.
- Generate detailed invoices automatically
- Support for partial or full payments
- Track payment status in real-time
- Link invoices directly with repair orders
Repair Movement Tracking
Monitor the complete movement history of repair items across different departments, locations, or stages within your facility. Every transfer is logged with precise timestamps, origin and destination details, and movement reasons, providing complete visibility and accountability throughout the repair process. This comprehensive tracking helps prevent item misplacement, improves coordination between teams, and maintains a clear audit trail.
- Log every movement with timestamps
- Track items across departments and locations
- Document movement reasons for accountability
- Strengthen operational control and coordination
Warranty Tracking & Claims
Efficiently manage warranty coverage for repaired parts and completed repair orders. Create warranty records with unique warranty numbers, define coverage periods with start and end dates, and document detailed warranty terms and conditions. Track claim status for each warranty to ensure transparency, facilitate easy follow-ups, and maintain customer trust through organized warranty management.
- Assign warranties to parts and repairs
- Track warranty periods and expiration dates
- Define and document warranty terms clearly
- Monitor claim status for transparency
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your Dash SaaS experience.
Whatsender
Send instant updates and notifications via WhatsApp using Whatsender, keeping your team and customers informed with fast and reliable messaging, even when they’re not logged into the system.
GoogleDrive
Discover the freedom of accessing your Google Drive files directly from Workdo-dash. No more switching between applications or dealing with cumbersome downloads. With this integration, your Google Drive documents, files, and folders are at your fingertips, effortlessly accessible within the Workdo-dash interface. Edit and view a wide range of file types – from Word documents to Excel spreadsheets, text files, and images – using the Google File Viewer/Editor, all without the need to save files locally.
Tawk.to Messenger
Integrating tawk.to Messenger into Dash SaaS revolutionizes your customer support experience, providing a direct and efficient communication channel for your clients. This real-time messaging platform allows you to engage with customers instantly, addressing their queries and concerns as they arise. By offering immediate assistance, you enhance customer satisfaction and build stronger relationships, ensuring that your clients feel valued and supported at every interaction.
Flexibility allows scaling
Bugs vanish instantly after reporting
Features add huge value
Very good customer support