Repair Management System
- Repair Order Management
- Parts & Components Tracking
- Technician Assignment
- Invoice & Payment Handling
- Movement History
- Warranty Tracking
Explore How This Module Benefits Various Business Types
Streamlined Repair Scheduling
Easily schedule repair tasks, assign technicians, and track progress from start to completion.
Parts Inventory Tracking
Keep track of repair parts, ensuring that the necessary components are always in stock.
Cost Estimation Tools
Provide accurate cost estimates for repairs, including labor and parts, to improve customer transparency.
Repair Order Management
Automatically track attendance, reducing manual entry errors and administrative burden.
Technician Assignment
Automatically assign repair tasks based on technician availability and skill level.
Expense Tracking
Monitor repair expenses and generate detailed reports for better financial control.
Hassle-Free Scheduling
Schedule repairs for household appliances, and monitor technician completion times to meet customer deadlines.
Warranty Management
Keep track of warranty terms and claim statuses, ensuring that customers receive their benefits when applicable.
Invoicing Automation
Generate accurate invoices based on parts used, labor costs, and additional expenses with minimal effort.
Comprehensive Task Tracking
Manage multiple repair orders for heavy machinery, ensuring each task is tracked from scheduling to completion.
Repair Parts Management
Keep a detailed inventory of parts, reducing downtime and improving repair turnaround times.
Detailed Cost Breakdown
Provide clients with transparent cost breakdowns for parts and labor, improving client trust and billing efficiency.
Efficient Repair Order Management
Track repair requests, technician assignments, and customer communication in one place.
Repair Cost Estimation
Offer detailed cost estimates for repairs, ensuring customers are informed before proceeding.
Warranty Claim Tracking
Handle warranty repairs seamlessly by keeping accurate records of warranty claims and statuses.
Repair Order Requests
Easily initiate a new repair process by capturing all essential product and customer details such as product name, quantity, customer name, email, mobile number, request date, expiry date, and the assigned technician. Once a repair order is created, you can take various actions to manage the repair lifecycle efficiently. You can start the repair, add required parts, mark the repair as completed, or declare it irreparable if necessary. Additionally, you have options to cancel the order, edit details, or delete the request altogether, giving you complete control and flexibility over each repair case.
- Create and manage repair orders
- Assign expiration and maintenance dates
- Auto-update order status
Parts & Components Management
Manage all repair-related components efficiently by selecting relevant product/service part items. Once a part is selected, its price, tax, and applicable discount are auto-filled based on the database. You simply enter the required quantity, and the system calculates the total cost automatically. This ensures accurate billing and inventory usage, saving time and avoiding manual errors.
- Add multiple parts per repair order
- Real-time calculation of part totals
- Seamless integration with billing and stock systems
Repair Billing & Payments
Streamline your repair billing process with automated invoice generation. Each repair order includes detailed charges, taxes, and parts cost, forming a clear and accurate invoice. The system supports multiple payment types, allowing you to manage partial, full, or manual payments with ease. Track the payment status (Pending, Partially Paid, Paid) for each invoice to stay on top of receivables.
- Track payment status in real-time
- Support for partial or full payments
- Link invoices directly with repair orders
Repair Movement Tracking
Efficiently monitor the entire movement lifecycle of repair items across different departments or locations. Each movement is logged with time, origin, destination, and reason, providing complete visibility and accountability. This helps avoid misplacement and enhances coordination between teams handling the repair workflow.
- Log every movement with a timestamp
- Identify movement reasons easily
- Strengthen operational control
Detailed Payment Management
But that's not all – our module also simplifies the invoicing process, allowing you to generate and manage invoices directly within the platform. Say goodbye to manual invoicing and juggling multiple systems. With Dash SaaS, you can create accurate invoices with ease, ensuring timely billing and improved cash flow management.
Repair Technicians Management
Assign skilled technicians to each repair order for better accountability and service tracking. Maintain a directory of technicians with their contact details and workspace info. Orders can be filtered or organized based on assigned technicians, making task delegation smoother and ensuring repair workflows are well-managed.
- Maintain technician profiles
- Improve task delegation and clarity
- Track technician performance over time
Warranty Tracking & Claims
Efficiently manage warranty coverage for repaired parts and products. Assign warranty numbers, define start and end dates, and document terms to ensure customers receive promised service coverage. Track claim status for transparency and easy follow-ups.
- Assign warranties to parts
- Track warranty periods
- Define warranty terms clearly
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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