The system provides a comprehensive solution for managing security personnel, posts, shifts, client requests, incidents, and equipment. It centralizes guard information, assignments, and operations, ensuring efficient oversight, accountability, and seamless coordination across all security activities.
Complete Security Operations Management Suite
- Guard Profile Management
- Post & Shift Setup
- Attendance Tracking
- Incident Reporting
- Client Request Handling
- Payment Processing
- Equipment Management
- Equipment Assignment
- Guard Type Configuration
- Status & Filter Controls
Guard & Post Management
Managing security personnel starts with having the right structure in place. The system lets you define guard categories based on roles and set up security posts with precise location details. Every guard's profile holds complete information, from personal and contact details to salary, experience, and emergency contacts, giving administrators a clear view of their entire workforce at all times.
- Organize guards under defined roles and responsibilities
- Maintain complete guard profiles with employment information
- Set up security posts with detailed location information
- Track each guard's active or inactive status organization-wide
Shift Assignment & Scheduling
Placing the right guard at the right post and at the right time is critical to smooth security operations. The system supports morning, night, and general shift types, and allows assignments to be set with open-ended or fixed durations. Whether it's a long-term placement or a short-term coverage need, every assignment is properly recorded and easy to manage.
- Assign guards to posts with defined shift types
- Support ongoing and time-bound guard post assignments
- Manage multiple guard assignments across different posts
- Maintain records of current and past guard placements
Security Requests & Payments
The system handles the full lifecycle of client security requests, from logging the initial request to processing the final payment. Requests can be categorized as temporary, permanent, or event-based, with guards assigned and charges defined upfront. Once a request is fulfilled, payments are recorded and tracked through an approval process, keeping billing clean and transparent.
- Raise and manage client security requests efficiently
- Assign guards and calculate total charges per request
- Record and process payments for each security request
- Track payment status from pending to final approval
Incident Reports & Equipment Control
Staying in control of on-ground incidents and equipment use is just as important as managing personnel. The system allows security teams to document incidents with all relevant details, set priority levels, and monitor resolution status. Equipment records track every item in inventory, what's available, what's in use, and what's damaged, along with a clear log of which guard has been issued each piece of equipment.
- Log security incidents with location, guard, and priority
- Track incident resolution using open and closed status
- Maintain equipment inventory with condition and category
- Record equipment issued, assigned, and returned by guards
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Contact Us for Support :
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
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