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Twilio – TicketGo Add-On - WorkDo

Twilio – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    04 March 2025

  • Published:

    04 March 2025

$39 $19
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STRONG BRAND

Boost Team Productivity with Real-Time SMS Alerts

With the Twilio integration, you can receive real-time SMS notifications for every important update within TicketGo, ensuring that your team can act immediately on new tickets, ticket assignments, and status changes. This instant access to critical information allows for faster decision-making, reducing delays and boosting overall productivity. With Twilio, you’ll never miss an important update, ensuring that your team is always one step ahead.

Twilio – TicketGo Add-On
Twilio – TicketGo Add-On

Enhance Customer Experience with Automated Notifications

Twilio’s automated SMS notifications keep your customers informed every step of the way. Whether it’s an update on their ticket status, a reply from your support team, or a resolution notification, customers will always know where things stand. This transparency builds trust and satisfaction, providing your customers with the timely, personalized communication they expect.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

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Additionals

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Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Addon experience.

Whatsapp (Twilio) – TicketGo Add-On

Whatsapp (Twilio)

The WhatsApp Twilio Module in TicketGo enables businesses to send automated notifications to users, keeping them informed about their ticket status. Whether it’s a new ticket creation, an update, or a resolution message, users receive real-time alerts on WhatsApp. This automation reduces manual effort and ensures that customers stay updated without needing to check the platform frequently.

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Zendesk – TicketGo Add-On

Zendesk

Enhance your customer support with TicketGo’s Zendesk integration. Manage customer inquiries efficiently while leveraging Zendesk’s advanced helpdesk tools. Sync your tickets, automate workflows, and provide efficient communication—all from a single, intuitive dashboard.

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Auto Reply – TicketGo Add-On

Auto Reply

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.

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Sinch SMS – TicketGo Add-On

Sinch SMS

The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.

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