Quick Setup for Instagram Integration
To get started, simply add your Instagram Client ID, and Instagram Access Token into TicketGo. These details will connect your Instagram account to TicketGo and enable real-time message syncing. Once integrated, you can manage Instagram chats, share media, and respond to clients instantly—enhancing your customer service experience with ease.
Get Real-Time Responses on Instagram via TicketGo
Now, you can chat with us on Instagram and receive instant replies, all thanks to our integration with TicketGo. When you message us on Instagram, we’ll receive it through our TicketGo portal and reply to you without any delays. You’ll get our responses directly in your Instagram inbox, making it easier for you to get the help you need—fast and efficiently!
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Ticket Kanban
The Ticket Kanban add-on helps support teams work faster and more efficiently. By giving a clear view of ticket priorities and allowing quick updates, it ensures that urgent issues are handled first.
View More
Telegram
The Telegram integration with TicketGo provides a powerful and efficient way to stay connected with your support system. By linking Telegram to TicketGo, businesses can receive real-time notifications for critical events, ensuring quick responses and better service management. Whether it's task assignments, ticket updates, or invoice modifications, this integration keeps you informed instantly. The setup process is straightforward, allowing administrators to configure their Telegram credentials effortlessly and start benefiting from immediate notifications.
View More
Out Of Office
The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.
View More
Auto Reply
Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.
View More2 reviews for Instagram Chat – TicketGo Add-On
| 5 star | 50% | |
| 4 star | 50% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Comments
You must be logged in to post a comment.
There are no comment yet.
Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Advanced feature controls improve operational flexibility
Flexibility is amazing we could modify every layout to match our brand identity