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Zendesk

Zendesk – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    25 June 2025

  • Published:

    04 March 2025

$39
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TicketGo Zendesk Integration: Seamless Ticket Syncing

Keep track of all your tickets and agents with ease. The Zendesk integration ensures real-time ticket synchronization, allowing your support team to stay updated without switching between TicketGo and Zendesk.

  • Real-Time Ticket Synchronization for Streamlined Support Automatically sync tickets between TicketGo and Zendesk. Ensure updates are consistent and accurate across both platforms.
  • Two-Way Communication for Effortless Collaboration Agents can exchange messages and updates between TicketGo and Zendesk. Updates reflect instantly, ensuring smooth interactions and zero miscommunication.
  • Automated Ticket Management for Increased Efficiency Set up automation rules to assign, escalate, and categorize tickets based on predefined conditions. Reduce manual work while improving response times.
Zendesk – TicketGo Add-On
Zendesk – TicketGo Add-On

Organize & Manage Your Knowledge Base

Effortlessly structure and oversee your knowledge base efficiently. Sync valuable information seamlessly from Zendesk, enhancing accessibility and organization

  • Organize, manage, and control all tickets Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them - and do so much more!
  • Keep track of everything in one place View all your tickets and agents at a glance. Access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and more! - in just one dashboard.
  • Manage Knowledge Base The Frequently Asked Questions are always convenient no matter what. What about the feature that adds more benefit to that? Here, this Knowledge Base Module is helping you with the same. You can update the “Knowledgebase Category” according to your requirements and familiarity, and you can give a thorough description under the particular title.

TicketGo Zendesk Integration: Smarter, Faster, and More Efficient Customer Support

With the Zendesk integration, TicketGo offers intelligent ticket management, streamlining customer support for optimal efficiency. Enhance satisfaction with smart solutions that provide seamless communication and effective issue resolution.

Zendesk – TicketGo Add-On
From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Zendesk
Additionals

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Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Make – TicketGo Add-On

Make

Make transforms TicketGo into a dynamic, automated support system, eliminating repetitive tasks and streamlining workflows. Whether it’s user creation, ticket creation, user updates, user deletes, or ticket deletes, Make connects TicketGo to your favorite apps, reducing manual work and increasing efficiency. No coding is required just seamless automation that keeps your team focused on what truly matters: delivering exceptional support.

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Bulk SMS – TicketGo Add-On

Bulk SMS

The Bulk SMS module in TicketGo helps businesses send quick updates to customers. Whether it’s ticket confirmations, status updates, or important announcements, automated SMS ensures that messages are sent on time. This reduces the need for manual follow-ups and keeps customers informed effortlessly.

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Save Chat – TicketGo Add-On

Save Chat

The SaveChat module in TicketGo allows you to highlight and save important conversations as bookmarks. Instead of scrolling through endless chat histories, you can simply mark key messages and access them instantly when needed. This feature helps you keep track of crucial discussions without the risk of losing important information. Whether it's a customer request, an internal discussion, or a follow-up message, bookmarking ensures that essential chats are always within reach.

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Save Reply – TicketGo Add-On

Save Reply

Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.

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