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Save Chat – TicketGo Add-On - WorkDo

Save Chat – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    04 March 2025

  • Published:

    04 March 2025

$29 $14
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STRONG BRAND

Quick Access Anytime

Once a chat is saved, it remains easily accessible for future reference. This means you don’t have to waste time searching for past conversations—just go to your saved chats and find the information you need instantly. Whether you’re looking for a specific customer query or a key decision made during a conversation, SaveChat helps you retrieve it quickly. This not only saves time but also improves efficiency by keeping all important messages in one place.

Save Chat – TicketGo Add-On
Save Chat – TicketGo Add-On

Smooth Team Collaboration

SaveChat also benefits teamwork by allowing multiple team members to access saved conversations. If a team member needs context on a customer interaction, they can simply check the bookmarked chats instead of asking for updates. This reduces miscommunication and makes collaboration smoother, as everyone has access to the same important information. It also ensures continuity in customer support, even if different agents handle the same ticket at different times.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

save-chat-ticketgo1.png
Additionals

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Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Addon experience.

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Bulk SMS

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Sinch SMS

The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.

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Out Of Office – TicketGo Add-On

Out Of Office

The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.

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SMS

The SMS Notification Integration in TicketGo provides businesses with a reliable way to notify users about important ticket updates through SMS. This integration ensures that customers receive real-time notifications, even when they do not have access to email or other communication platforms. With the widespread use of mobile phones, SMS serves as a highly effective channel to keep customers informed about their ticket status, reducing the chances of missed updates and improving customer satisfaction.

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WorkDo’s eCommerce package offers you a “sales-ready” secure online store. The package puts all the key pieces together, from design to payment processing. This gives you a headstart in your eCommerce venture. Every store is built using a reliable PHP framework - laravel. This speeds up the development process while increasing the store’s security and performance. Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works both for you and your customers, you can use it to reach a wider audience And, unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it or which payment gateway you use. Lastly, you get complete control over the looks of the store. And if it lacks any functionalities that you need, just reach out, and let’s discuss customization possibilities.