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Mobile Service Management – Dash SaaS Add-On

(3 Reviews) (24 Sales)
  • Pre-Required : WorkDo Dash SaaS
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    27 February 2024

$69
Key Features Of :

Businesses Where Appointments Are Commonly Necessary Include

  • Service History Tracking
  • Service Contracts Management
  • SLA (Service Level Agreement) Policies
  • Customer Feedback Collection
  • Repair and Maintenance Scheduling
  • Manage Pending Requests

Explore How This Module Benefits Various Business Types

Request Management

Streamline and prioritize incoming customer service requests for faster resolutions.

Technician Dispatching

Assign tasks based on technician availability, skillset, and proximity to the service location.

Service Quality Monitoring

Track service progress in real-time, ensuring timely and accurate service delivery.

Service Tracking

Monitor the progress of repairs and maintenance jobs with live updates for both customers and service managers.

Parts Management

Keep track of parts used in repairs and ensure inventory is always updated.

Automated Invoicing

Generate bills automatically from completed services, ensuring accuracy and quick payment processing.

Request Tracking

Efficiently handle and resolve customer service requests, ensuring all issues are logged and tracked.

Technician Coordination

Assign the right technicians to handle customer concerns based on expertise and location.

Service Timeliness

Ensure requests are resolved within the set response and resolution times, meeting SLA agreements.

Location Management

Track and manage service requests across various locations, ensuring consistency and efficiency.

Service Coordination

Coordinate service requests, technician schedules, and inventory management for all locations.

Real-Time Updates

Provide live updates on service progress to keep customers informed at all times.

Device Repair Management

Handle repair requests for mobile devices, assigning technicians based on the complexity of the task.

Warranty Tracking

Manage and monitor warranty claims to ensure services are provided according to warranty terms.

Promotions and Discounts

Offer promotional discounts for mobile services, enhancing customer retention and satisfaction.

STRONG BRAND

Mobile Service Management Integration

Elevate Your Customer Service Experience

Streamline customer service operations with Dash SaaS Mobile Service Management Integration, managing requests, assigning technicians, tracking parts, and generating bills—all on your mobile device.

Efficient Customer Request Management:

Gone are the days of scattered customer requests. With Mobile Service Management Integration, businesses can centralize and streamline the management of customer service requests. From logging requests to prioritizing them for resolution, this integration ensures prompt and efficient service delivery.

Seamless Technician Assignment

Assigning technicians to service requests becomes a breeze with Mobile Service Management Integration. Service managers can easily match technicians with tasks based on skillset, availability, and proximity to customer locations. This ensures timely response and resolution of customer issues, enhancing overall service quality.

Service Live Tracking:

Enhance your mobile service management with our cutting-edge Live Tracking feature. Monitor every step of the service process in real time, from request acceptance to parts integration and testing. Streamline your operations, improve efficiency, and keep clients informed with transparent, live updates. Elevate your service experience with our comprehensive tracking solution.

Invoice Creation

Our Mobile Service Management module now supports streamlined invoice creation for mobile service requests. Generate accurate invoices effortlessly, ensuring a smooth billing experience. Simplify your operations and enhance efficiency with this powerful feature.

Service History

Access comprehensive service history records to track previous service requests, technician assignments, and completed work. This feature allows for better management of recurring issues and offers valuable insights for future service planning.

Service Contracts

Easily manage service contracts with customers, including terms, renewal dates, and contract-specific details. This integration ensures that all service agreements are tracked, helping businesses maintain strong client relationships and timely renewals.

SLA Policies

Define and monitor SLA (Service Level Agreement) policies to ensure timely resolution of service requests. The SLA Policies feature allows you to set and track performance standards, helping to maintain service quality and client satisfaction.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

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