The smartest way to manage your customer support tickets
Support Ticket is the only ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.
Improve your customer service experience
Keep track of all your tickets and agents with ease. a support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.
- Create a fast and simple ticket system for your clients
- Manage all customer support tickets from a central dashboard.
- Create a quick and easy ticket generation process
Organize & Manage Your Support Ticket System
Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.
- Organize, manage, and control all support tickets
- Keep track of everything in one place
- Knowledge Base Module
Communicate with your customers seamlessly
The custom ticket form has made the process of questioning easy and reliable. Once you submit the ticket, a unique link has been generated for you for further communication which makes the whole process smooth.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your BookingGo SaaS experience.
Outlook Calender
The Outlook Calendar Module in BookingGo SaaS offers a seamless integration, ensuring that your scheduling needs are met with precision and efficiency.
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Google Calendar
Stay up-to-date with real-time synchronization between BookingGo and Google Calendar. Any changes or updates made to your appointments are instantly reflected across both platforms.
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ToDo
On the ToDo page, getting started with task creation is quick and straightforward. Click on the Create button at the top to begin. You’ll be prompted to fill out key details for the task, including the title, duration, assigned team member, associated module, priority level, and a brief description.
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Waiting List
The Waiting List Module in BookingGo is designed to enhance the efficiency and flexibility of your appointment management. This module allows businesses to manage and accommodate high demand by creating a waiting list for fully booked services.
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Contact Us for Support :
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
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