Name: Support ticket - BookingGo SaaS Add-on - WorkDo.io
Brand: BookingGo Addon
Price: 39.00 USD
Availability: InStock

Your clients are happier and more likely to trust you if you answer their queries fast. Support Ticket makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.

Add to cart Documentation

STRONG BRAND

The smartest way to manage your customer support tickets

Support Ticket is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.

Improve your customer service experience

Keep track of all your tickets and agents with ease. a support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.

Create a fast and simple ticket system for your clients
Manage all customer support tickets from a central dashboard.
Create a quick and easy ticket generation process

Organize & Manage Your Support Ticket System

Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.

Organize, manage, and control all support tickets
Keep track of everything in one place
Knowledge Base Module

Communicate with your customers seamlessly

The custom ticket form has made the process of questioning easy and reliable. Once you submit the ticket, a unique link has been generated for you for further communication which makes the whole process smooth.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your BookingGo SaaS experience.

Backup & Restore

The primary purpose of backup is to prevent data loss. Regularly backing up data ensures that if unexpected events, such as hardware failures, human errors, or cyber-attacks, lead to data loss, you can restore your information from a previous point in time.

SMS

Introducing SMS Integration within BookingGo SaaS, a groundbreaking feature designed to simplify your communication strategy. With this new addition, notifying individuals via SMS has never been easier.

WhatsApp API

BookingGo seamlessly integrates the WhatsApp API. This integration allows users to send WhatsApp messages triggered by specific events within the application.

Reports

The Reports module in BookingGo SaaS is designed to provide comprehensive insights into your business operations, specifically focusing on key metrics and performance indicators. This module allows you to generate detailed reports that help you monitor and analyze various aspects of your service appointments and customer interactions. With its intuitive interface and powerful reporting capabilities, the Reports module empowers you to make data-driven decisions and optimize your business effectively.

WorkDo’seCommerce package offers you a “sales-ready.”secure online store. The package puts all the key pieces together, from design to payment processing. This gives you a headstart in your eCommerce venture. Every store is built using a reliable PHP framework -laravel. Thisspeeds up the development process while increasing the store’s security and performance.Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works both for you and your customers, you can use it to reach a wider audience.And, unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it or which payment gateway you use. Lastly, you getcomplete control over the looks of the store. And if it lacks any functionalities that you need, just reach out, and let’s discuss customization possibilities

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

Check Documents & Tutorials

Go to item support

Support ticket – BookingGo SaaS Add-on