Name: Support ticket - BookingGo SaaS Add-On - WorkDo.io
Brand: BookingGo Add-Ons
Price: 39.00 USD
Availability: InStock

Your clients are happier and more likely to trust you if you answer their queries fast. Support Ticket makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.

Add to cart Documentation

STRONG BRAND

The smartest way to manage your customer support tickets

Support Ticket is the only ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.

Improve your customer service experience

Keep track of all your tickets and agents with ease. a support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.

Create a fast and simple ticket system for your clients
Manage all customer support tickets from a central dashboard.
Create a quick and easy ticket generation process

Organize & Manage Your Support Ticket System

Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.

Organize, manage, and control all support tickets
Keep track of everything in one place
Knowledge Base Module

Communicate with your customers seamlessly

The custom ticket form has made the process of questioning easy and reliable. Once you submit the ticket, a unique link has been generated for you for further communication which makes the whole process smooth.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your BookingGo SaaS experience.

WhatsApp API

BookingGo seamlessly integrates the WhatsApp API. This integration allows users to send WhatsApp messages triggered by specific events within the application.

Slack

Connect the right people, find anything that you need, and automate the rest. That’s work in Slack, your productivity platform.

Discord

Connect with your team, engage your community, and stay updated—all in one place. Discord is more than just a communication platform; it’s a space for real-time interaction and collaboration. Begin with a brief introduction explaining the importance of sending notifications through Discord and how it enhances communication, ensures transparency, and keeps users informed in real-time.

Backup & Restore

The primary purpose of backup is to prevent data loss. Regularly backing up data ensures that if unexpected events, such as hardware failures, human errors, or cyber-attacks, lead to data loss, you can restore your information from a previous point in time.

WorkDo’s eCommerce package offers you a secure, “sales-ready” online store. It brings together all the essential components—from design to payment processing—giving you a head start in your eCommerce journey. Each store is built using Laravel, a reliable PHP framework that accelerates development while enhancing security and performance. Thanks to the accompanying mobile app, you and your team can manage the store on the go. Even better, since the app is designed for both admins and customers, it helps you reach a wider audience. Unlike popular eCommerce platforms, WorkDo doesn’t tie you to recurring fees or restrictive terms. You’re free to choose your hosting and preferred payment gateways. Plus, you have full control over the look and feel of your store. If there's a feature you need that’s not included, just reach out—we’re happy to discuss customization options.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

Check Documents & Tutorials

Go to item support

Support ticket – BookingGo SaaS Add-On