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Ticket Kanban – TicketGo Add-On - WorkDo

Ticket Kanban – TicketGo Add-On

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  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    04 March 2025

  • Published:

    04 March 2025

$29 $14
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Manage Support Tickets Easily with Ticket Kanban

The Ticket Kanban add-on for TicketGo helps you organize your support tickets in a simple and clear way. Instead of scrolling through long lists, you can see your tickets in a Kanban board based on their priority. This makes it easier to track and manage tickets without confusion.

Ticket Kanban – TicketGo Add-On
Ticket Kanban – TicketGo Add-On

Set Your Own Ticket Priorities

With the setup page, you can add new priority levels according to your needs. Whether you want to categorize tickets as High, Medium, or Low, you have the flexibility to create and customize priorities. This helps your team focus on the most important tickets first.

Drag and Drop Tickets Easily

Managing tickets is simple with the drag-and-drop feature. You can move tickets between different priority levels just by dragging them on the Kanban page. As soon as you move a ticket, its priority is automatically updated in the main Tickets page too.

Ticket Kanban – TicketGo Add-On
Ticket Kanban – TicketGo Add-On

Automatic Sync Between Kanban and Tickets Page

Any changes you make in the Ticket Kanban add-on are automatically updated on the Tickets page, and vice versa. If you create a new ticket on the Tickets page, it will also appear on the Kanban board under the correct priority. This keeps everything updated without extra effort.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

ticket-kanban-ticketgo1.png
Additionals

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Office Hours

The Office Hours Module in TicketGo allows businesses to set their working hours for each day of the week. This helps customers know when your support team is available. By defining your office hours, you ensure that customers are aware of your business’s availability before they create a support ticket.

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