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Ratings – TicketGo Add-On - WorkDo

Ratings – TicketGo Add-On

(1 Sales)
  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    25 March 2025

  • Published:

    04 March 2025

$39 $19
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STRONG BRAND

Flexible Rating Options

The Ratings Module offers a range of customizable rating options, including New Ticket, In Progress, On Hold, Closed, and Resolved. You can choose the stage at which you want to gather customer feedback, allowing you to focus on specific areas of the ticket lifecycle that matter most to you. Whether it's right after a ticket is created or after it’s resolved, you can collect the most relevant feedback.

Ratings – TicketGo Add-On
Ratings – TicketGo Add-On

Capture Timely Insights

By selecting the appropriate rating stage, you can capture customer feedback exactly when it's most valuable. For example, you may send a rating request after a new ticket is created to gauge initial customer impressions, or after a ticket is marked as resolved to assess satisfaction with the resolution. This helps you stay on top of your service quality and customer satisfaction in real time.

Enhance Customer Satisfaction

The feedback you receive through the Ratings Module can provide key insights into customer satisfaction, allowing you to make informed improvements to your processes. By understanding how customers feel at various stages, you can identify pain points and enhance your ticket management system. This leads to better service, happier customers, and improved customer retention.

Ratings – TicketGo Add-On
From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

ratings-ticketgo1.png
Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Addon experience.

Auto Reply – TicketGo Add-On

Auto Reply

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.

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Make – TicketGo Add-On

Make

Make transforms TicketGo into a dynamic, automated support system, eliminating repetitive tasks and streamlining workflows. Whether it’s user creation, ticket creation, user updates, user deletes, or ticket deletes, Make connects TicketGo to your favorite apps, reducing manual work and increasing efficiency. No coding is required just seamless automation that keeps your team focused on what truly matters: delivering exceptional support.

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Discord – TicketGo Add-On

Discord

Discord is a widely used communication platform that enables real-time messaging, voice calls, and community engagement. Integrating Discord with TicketGo allows businesses and support teams to receive ticket notifications directly within their Discord servers. This seamless connection ensures that teams stay updated without constantly checking the TicketGo dashboard.

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Bulk SMS – TicketGo Add-On

Bulk SMS

The Bulk SMS module in TicketGo helps businesses send quick updates to customers. Whether it’s ticket confirmations, status updates, or important announcements, automated SMS ensures that messages are sent on time. This reduces the need for manual follow-ups and keeps customers informed effortlessly.

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WorkDo’s eCommerce package offers you a “sales-ready” secure online store. The package puts all the key pieces together, from design to payment processing. This gives you a headstart in your eCommerce venture. Every store is built using a reliable PHP framework - laravel. This speeds up the development process while increasing the store’s security and performance. Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works both for you and your customers, you can use it to reach a wider audience And, unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it or which payment gateway you use. Lastly, you get complete control over the looks of the store. And if it lacks any functionalities that you need, just reach out, and let’s discuss customization possibilities.