A robust solution for seamless communication between companies and super admins. Easily raise tickets for queries, bugs, or product-related issues, complete with attachment support. Engage in real-time chat for instant resolution and efficient collaboration. Our intuitive interface ensures streamlined ticket management and improved support workflows. Elevate your customer service experience with our innovative Helpdesk Module.

Add to cart Documentation

STRONG BRAND

Unified Ticket Management

The Helpdesk Module enables businesses to consolidate customer inquiries into a single, organized ticketing system. This centralized approach allows support agents to efficiently track, prioritize, and resolve tickets, ensuring that no customer inquiry falls through the cracks. By streamlining ticket management, businesses can improve their overall responsiveness and enhance the customer experience.

Streamlined Customer Support

The Helpdesk Module of BookingGo SaaS revolutionizes customer support by providing businesses with a centralized platform to manage and resolve customer inquiries efficiently. With this comprehensive tool, businesses can streamline their support processes, enhance response times, and deliver exceptional service to their customers.

Custom System Creation

With the Helpdesk Module, super admins have the flexibility to create their own custom settings. This feature allows businesses to tailor the helpdesk environment to match their brand and operational needs, providing a cohesive and personalized support experience. By leveraging this customization capability, businesses can enhance their professional image and improve overall customer satisfaction.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your BookingGo SaaS experience.

AI Assistant

Generating text, writing a variety of creative content and answering your questions in an informative manner. Quickly and accurately summarize long articles or research papers. Generating various creative text formats of text content like poems, emails, letters etc.

Make

MAKE is a powerful workflow automation platform that connects BookingGo with a wide array of applications, enabling seamless integration and workflow optimization. With support for thousands of apps, including Google Calendar, Slack, HubSpot, Shopify, and more, MAKE allows businesses to build customized workflows that automate repetitive tasks. By linking BookingGo to the tools you already use, MAKE simplifies operations, enhances collaboration, and boosts productivity, leading to a more streamlined and impactful business approach.

Reports

The Reports module in BookingGo SaaS is designed to provide comprehensive insights into your business operations, specifically focusing on key metrics and performance indicators. This module allows you to generate detailed reports that help you monitor and analyze various aspects of your service appointments and customer interactions. With its intuitive interface and powerful reporting capabilities, the Reports module empowers you to make data-driven decisions and optimize your business effectively.

SMS

Introducing SMS Integration within BookingGo SaaS, a groundbreaking feature designed to simplify your communication strategy. With this new addition, notifying individuals via SMS has never been easier.

WorkDo’s eCommerce package offers you a “sales-ready” secure online store. The package puts all the key pieces together, from design to payment processing. This gives you a headstart in your eCommerce venture. Every store is built using a reliable PHP framework - laravel. This speeds up the development process while increasing the store’s security and performance. Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works both for you and your customers, you can use it to reach a wider audience And, unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it or which payment gateway you use. Lastly, you get complete control over the looks of the store. And if it lacks any functionalities that you need, just reach out, and let’s discuss customization possibilities.

1 review for Helpdesk – BookingGo SaaS Add-On

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5.0

Based on 1 review

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Rated 5 out of 5

For Code Quality

by Mark84693 2024-07-25

Intuitive. User-friendly. Easy to configure. Simple to navigate. Stable. Killer at engaging visitors. Great buy.

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You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

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Helpdesk – BookingGo SaaS Add-On