Integrating WizzChat Bot into your eCommerceGo platform is a seamless process that significantly enhances your customer service capabilities. WizzChat is a powerful tool designed to streamline communication between your business and your customers, offering real-time assistance and automated responses. This guide will walk you through the necessary steps to successfully integrate WizzChat into your eCommerceGo settings, ensuring that your customers receive timely and efficient support.

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Accessing Your eCommerceGo Settings

To begin, log in to your eCommerceGo dashboard using your administrator credentials. Once logged in, navigate to the settings section, which is typically found in the main menu. The settings section is the control center for your eCommerceGo platform, allowing you to customize various aspects of your online store. Look for a module labeled "Chat Integrations" or specifically for "WizzChat" within this section. This is where you will manage the integration process.

Obtaining and Pasting the WizzChat Code

Next, you will need to obtain the integration code from the WizzChat website. Log in to your WizzChat account and navigate to the integration or API settings. Here, you will find a unique code provided by WizzChat specifically for your account. Copy this code to your clipboard. Return to your eCommerceGo settings and locate the WizzChat integration module. In the designated field, paste the copied WizzChat code. This step connects your WizzChat account with your eCommerceGo platform, enabling the chatbot functionality.

Verifying and Utilizing the WizzChat Bot

Finally, verify that the WizzChat Bot has been successfully integrated by navigating back to your eCommerceGo dashboard. You should now see the WizzChat Bot active in your settings, ready to assist customers. Additionally, you can visit your live site to see the chatbot in action. With WizzChat integrated, your customers can enjoy real-time assistance, improving their overall shopping experience and increasing customer satisfaction. This integration not only boosts your support capabilities but also helps in maintaining a responsive and customer-friendly online store.

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WorkDo’s eCommerce package offers you a secure, “sales-ready” online store. The package puts all the key pieces together, from design to payment processing, giving you a head start in your eCommerce venture. Every store is built using Laravel, a reliable PHP framework that speeds up the development process while increasing the store’s security and performance. Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works for both you and your customers, you can use it to reach a wider audience. And unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it and which payment gateway you use. Lastly, you get complete control over the look of the store. If it lacks any functionality you need, just reach out and let’s discuss customization possibilities.

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Item support includes:

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Wizzchat – eCommerceGo Add-On