Your clients are happier and more likely to trust you if you answer their queries fast. Support Ticket makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.

Add to cart Documentation

STRONG BRAND

The smartest way to manage your customer support tickets

Support Ticket is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.

Improve your customer service experience

Keep track of all your tickets and agents with ease. a support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.

Create a fast and simple ticket system for your clients
Manage all customer support tickets from a central dashboard.
Create a quick and easy ticket generation process

Organize & Manage Your Support Ticket System

Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.

Organize, manage, and control all support tickets
Keep track of everything in one place
Knowledge Base Module

Communicate with your customers seamlessly

The custom ticket form has made the process of questioning easy and reliable. Once you submit the ticket, a unique link has been generated for you for further communication which makes the whole process smooth.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your BookingGo SaaS experience.

Whatsapp (Twilio)

WhatsApp with Twilio refers to the integration of Twilio's cloud communication platform with WhatsApp's messaging service.

Fast2SMS

Connect instantly with your users, receive important updates, and automate notifications effortlessly. That’s communication with Fast2SMS, your instant messaging solution.

Google Authentication

In addition to your password, youll also need a code generated by the Google Authenticator app on your phone. Google Authenticator generates 2-setp Verification codes on your phone.

Using Telegram as an add-on involves leveraging the Telegram platform to enhance or extend the functionality of an existing service or application.

WorkDo’s eCommerce package offers you a “sales-ready” secure online store. The package puts all the key pieces together, from design to payment processing. This gives you a headstart in your eCommerce venture. Every store is built using a reliable PHP framework - laravel. This speeds up the development process while increasing the store’s security and performance. Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works both for you and your customers, you can use it to reach a wider audience And, unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it or which payment gateway you use. Lastly, you get complete control over the looks of the store. And if it lacks any functionalities that you need, just reach out, and let’s discuss customization possibilities.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

Check Documents & Tutorials

Go to item support

Support ticket – BookingGo SaaS Add-On