Support

Terms & Conditions

Data Rights and Protection
WorkDo has the utmost respect for our customers’ privacy and information protection. Given the ever-changing regulatory environment, we strive to stay ahead of the curve. In our mission to ethically and lawfully serve our customers, we have the following policies in place in order to adhere to international and domestic law:

Obtaining Consent:
WorkDo wrote our terms of service to make it as understandable and straightforward as possible. Our valued customers are able to give and rescind consent at any time. If at any time you wish to remove consent, please email our Data Protection Officer at support@workdo.io. Additional details are provided below in our “Data Protection Officer” description.

Timely Breach Notification:
In the event of a data breach, WorkDo will notify our associated data controllers and customers within 72 hours. In addition to outlining the nature of the breach, the breadth and actions involved to remedy the situation will be detailed.

Right to Data Access:

If at any time a customer wishes to access his or her existing data profile, WorkDo will provide a free electronic copy of the data we collected about that customer. This report will also include the various ways the information has been used.

Right to Be Forgotten:

If at any time customer discontinues their relationship with workdo.io, the customer can request that his or her personal data be wholly erased from our records.

Data Portability:

This gives users rights to their own data. Customers will be able to obtain their data from workdo.io in an electronic report and reuse that same data in different environments outside of ours.

Privacy by Design:

WorkDo has a full and detailed map of our data collection process and the various parties privy to that data. WorkDo has specifically designed its systems and trained its staff to maintain customer privacy. We strive to continue to improve and adapt this design to be forward-looking.

Data Protection Officer:

WorkDo has appointed a Data Protection Officer who can be reached at support@workdo.io. This internal officer will be able to rescind customer consent as requested, alert stakeholders of a data breach, provide access to data reports, ensure the right to be forgotten, establish data portability as requested, and oversee privacy by design with fiduciary responsibility.

Termination

Mutual Termination Rights. We offer additional mutual rights to terminate the terms for the cause.  In addition, customers are free to terminate at any time (and we offer a refund for customers’ first 14 days on WorkDo). 

The Collection of Information
Our principal goals in collecting information are to provide and improve our Site, Application, services, features, and content, administer your use of the Site and Application (collectively, the “Service”), and enable users to enjoy and easily navigate the Site and Application. The types of information that we collect include:

Information you provide to us

Personal Information: You may browse the Site and Application without providing any personal information that may be used to identify you personally. However, when you register for and use the Service, access certain content or features, or directly contact the Site or Application, we may ask you to provide information, including:

  • your name, phone number, mobile phone number, email address, and postal address;
  • your username, password, and account setting preferences;
  • your credit card number, billing address, and other billing-related information.

(collectively,  “Personal Information”) Information automatically collected When you visit and interact on the Site or Application; specific data is collected automatically, including:

Non-Identifying Information: We collect other non-identifying information you provide as part of the registration, administration, and personalization of your WorkDo Account profile (e.g., account preferences) ( “Non-Identifying Information”). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other WorkDo Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Site, Application, and Service, and to analyze and understand how our Site, Application, and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance, to deliver a product to you according to your preferences or restrictions.

Log Data: When you visit the Site and Application, whether as a Member or a non-registered user (any of these, an  “WorkDo User”), our servers automatically record information that your browser sends whenever you visit a website ( “Log Data”). This Log Data may include information such as your computer’s Internet Protocol ( “IP”) address, browser type or the webpage you were visiting before you came to our Site and Application, pages of our Site and Application that you visit, the time spent on those pages, the information you search for on our Site and Application, access times and dates, and other statistics. We use this information to monitor and analyze the use of the Site, Application, and the Service and for the Site and Application’s technical administration, to increase our Site and Application’s functionality and user-friendliness, and to better tailor our Site and Application to our visitors’ needs. We do not treat Log Data as Personal Information or use it in association with other Personal Information. However, we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding additional Non-Identifying Information.

Cookies: Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future site and application logins. Second, we utilize session cookies to enable certain features of the Site and Application, better understand how you interact with the Site and Application, and monitor aggregate usage by WorkDo Users and web traffic routing on the Site and Application. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site or Application and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or Application or all functionality of the Service.

Web Beacons: Our Site and Application may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Site and Application are used and may be used in some of our emails to let us know which recipients have opened emails and links. This allows us to gauge the effectiveness of our Member communications and marketing campaigns.

  • (c) Information collected from other sources

We may access information about you from third-party sources and platforms. You can register to use the Service by logging into online accounts you may have with third-party service providers ( “TPSP”)(e.g., Facebook, Twitter, or LinkedIn); each such account, a  “Third Party Account,” via our Site or Application as described below. As part of the functionality of the Site, Service, and Application, you may link your WorkDo Account with Third-Party Accounts by either: (i) providing your Third Party Account login information to WorkDo through the Site, Service, or Application; or (ii) allowing WorkDo to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third Party Account login information to WorkDo and grant WorkDo access to your Third-Party Account for use for the purposes described herein without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating WorkDo to pay any fees or making WorkDo subject to any usage limitations imposed by the applicable TPSP.

Suppose you register by logging into a Third Party Account via our Site or Application. In that case, we will obtain the Personal Information you have provided to the applicable TPSP (such as your actual name, email address, profile picture, names of TPSP friends, words of TPSP groups to which you belong, and other information you make publicly available via the applicable TPSP and additional information you authorize WorkDo to access by allowing the TPSP to provide such information) from your Third-Party Accounts and use that information to create your WorkDo Account and WorkDo Account profile page. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, you understand that by granting us access to the Third Party Accounts, we will access, make available, and store (if applicable and as permitted by the TPSP and authorized by you) the information in your Third-Party Accounts so that it is available on and through your WorkDo Account on the Site, Service and Application. Suppose there is information about your “friends” or people you are associated with within your Third-Party Account. In that case, the information we obtain about those “friends” or people you are associated with may also depend on the privacy settings such people have with the applicable TPSP.

Use of Your Information

We do not use Personal Information for purposes other than those disclosed to you in this Privacy Policy and at the time it was collected, except with your consent or as required by law. We collect information for one or more of the following purposes:

Email Communications: We may use the information we collect to send you to email communications or information about your account or changes to the Site, Application, or Service (including changes to the Terms of Service and this Privacy Policy).

Mobile Communications: With your consent, we may use your mobile phone number to send you information, notifications, and updates regarding the Site, Application, or Service.

Profile Information: We use the information we collect at registration to create your WorkDo Account and WorkDo Account profile page. Your WorkDo Account profile page will include, among other things, your first and last name, your profile picture, and your location. You can select the other items of Personal Information that you wish to be included in your WorkDo Account profile page – including, but not limited to, a list of the TPSP groups to which you belong, a list of any of your TPSP friends or connections who are also Members of WorkDo, relationships you have established between your WorkDo Account and any PSPs, and a biography and links to your Listings, if applicable (together, your “Profile Information”). We will display your Profile Information in your WorkDo Account profile page publicly via the Site and Application and on third-party sites with your prior permission. Any information you choose to provide as part of your Profile Information will be publicly visible to all WorkDo Users and consequently should reflect how much you want other WorkDo Users to know about you. We recommend that you guard your anonymity and sensitive information, and we encourage Members to exercise caution regarding the information disclosed on their WorkDo Account profile page. You can review and edit your Profile Information at any time.

Listings: If you create a Listing, we may publish, use, share or otherwise disclose the Content of that Listing publicly via the Site and Application and may enable third parties to post the Listing on their websites.

WorkDo Marketing: We may also use your Personal Information to contact you with WorkDo newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of these marketing-related notifications at any time by accessing the “Manage Notifications” section of your WorkDo Account. Please note that we may also use your Personal Information to contact you with information related to your use of the Service; you may not opt out of these notifications.

Request Fulfillment: We may use the information we collect to fulfill your products, services, and information requests. For example, we may use your information to respond to your customer service requests.

Data Analysis: To learn more about how our Site, Application, and Service are used, we aggregate and analyze the data we collect. We may use the information, for example, to monitor and analyze the use of the Site, Application, and Service, improve the functionality of the same, and better tailor our content and design to suit our visitors’ needs.

Testimonials: WorkDo posts testimonials on the Site and Application. With your consent, we may post your testimonial on the Site and Application along with your name. To have your testimonial removed, please contact us at support@workdo.io

Information Sharing and Disclosure

We do not share or disclose Personal Information for purposes other than those admitted to you in this Privacy Policy and at the time it was collected, except with your consent or as required by law. We will make information about you available to other companies, applications, or people in the circumstances listed below:

Analysis: We may share aggregated information that does not include Personal Information, and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling, payment processing, customer service, and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.

Service Delivery: We may employ third-party companies and individuals to perform Site-related services, including maintenance, database management, web analytics, data processing, and email and text message distribution. These third parties have access to your information only to perform these tasks on our behalf.

Corporate Transaction: We may share information about you if the Site is acquired by or merged with another company or a similar corporate transaction takes place. However, we will notify you by placing a prominent notice on the Site or sending a message to the primary email address specified in your account before your information is transferred and becomes subject to a different privacy policy.

Investigations: We may share information about you to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety or other rights and interests of any person, violations of WorkDo Terms of Service, or as otherwise required by law.

Compliance with Laws: We may share information about you to respond to subpoenas, search warrants, judicial proceedings, court orders, legal processes, or other law enforcement measures to establish or exercise our legal rights or defend against legal claims.

Third-Party Services

To customize your experience on the Site and Application and simplify our registration process, we provide you with the opportunity to access or interact with PSPs, such as Facebook, Twitter, and LinkedIn. When you connect to the Site or Application through these TPSPs, we may share information about you with these third-party service providers, and they may share data about you with us.

When you allow us to access your data through a third-party service to create a Site account, we may use this data for several purposes, including:

We are creating relationships automatically within our system. For example, if you connect to us via a service with a public friend list, like Twitter, we may check if any people you follow on Twitter are also Site members. If the web finds a match, we will replicate your Twitter relationship with those members, setting them fans, followers, or friends on our Site.

Populating a list of potential friends to whom you can send service-specific messages. For example, we may use friend lists from a TPSP to create a list of contacts you may choose to share on your WorkDo Account profile page.

To enhance and personalize your experience on the Site. When you are connected via a TPSP, we may access specific account information, such as your profile picture, to enhance and personalize your experience on the Site.

Please remember that we do not control the privacy practices of these third-party services. We encourage you to read the privacy policies of all TPSP websites.

Updating and Deleting your Personal Information

All Members may review, update, correct or delete the Personal Information in their registration profile by contacting us at support@workdo.io or editing their profile. If you would like us to deactivate your WorkDo Account, please get in touch with us or select the “Cancel Account” feature of the Service, and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain the information contained in your WorkDo Account. Please note that if you cancel your WorkDo Account, any of your Member Content on the Site and Application will remain publicly viewable via the Site and Application. Please see below for the privacy contact information.

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